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2Shade's Web Maintenance
 

What is Web Maintenance?

Web Maintenance is a service that allows adjustment, rearrangement and updates to a web site. It includes revising and  editing existing web pages to keep your website up to date. Examples of web maintenance are changing text, images, news, promotions, or advertisements on your web site.

Why Web Maintenance is important?

Maintenance is an important part of having a web site. If your web site content do not change from time to time you may lose your audience or their return to you. Research shows that a web site needs to be frequently updated and maintained for the following reasons:

- Changes in your business, e.g. new products or prices.
- Malfunction of the hyperlinks and graphic on a web site.
- Fresh and updated information ensures visitors have a reason to visit or return to your web site.

Yet web maintenance is no easy task. Perhaps you are no longer in touch with the original designers of your web site, or you have developed a web site yourself but you don't have the time and/or expertise to develop it further.

Why do you need Web Maintenance?

A user-friendly web site can increase your customers' satisfaction, and hence they will keep building good business relationship with you. Web maintenance allows you to achieve this by:

Changing content - Editing text, images, and other items when you have promotions and advertisements on your web site allows you to react quickly to fast-changing market conditions.

Increasing traffic - Internet surfers will come back for information if your web site keeps updating constantly.

We keep your online business growing

2Shade Web Design offers various types of web maintenance services for small and medium sized businesses allowing them to focus on their core business operations while we take care of the maintenance and updating of their web sites.

Outsourcing your web maintenance to us can hugely reduce your web costs by eliminating the need to hire programmers, web designers, or train current staffs to perform these functions. We can relieve you of all the time and effort needed to grow your business online. Our web maintenance service plans are flexible and designed to fit your exact needs so you only pay for what you really need.

What Web Maintenance services we can provide to you?

Update information on your  web site on a weekly/monthly basis and in timely manner.

We add new data or edit existing data on your web site using information provided by your side. This content may include company news, new product information, job opportunities and contact changes. It is important to keep your company's online image up-to-date with the most current information.

Perform monthly web maintenance check for validation of the website on the Internet.

The check includes hyperlink tests and online form functionality. It is very possible that there are links on your web site are broken even though you haven't changed your web site in months. This occurs when other sites that your site is linked to, change. As other sites delete or rename pages, the links on your site that point to those pages need to be updated as well. By using web maintenance service, you can ensure that dead links can be fixed as soon as they are discovered.

Receive and evaluate feedback relating to suggested changes and/or improvements to be made on the web site.

Web site visitors and online consumers often need a response. They may have questions, complaints, comments, and suggestions. We can handle your customer support and forum moderating.

Provide report for web site performance review.

We provide monthly web statistics report, which contains amount of traffic received on your web site, where your visitors came from and which pages surfed most frequently. This data is important in order to monitor your web site and improve the performance of your web site.

Add new pages based on the current design of the web site.

We can add new pages to your web site based on the current design of the site. This does not include redesigning web pages, or adding, deleting or editing graphics on your web site.

E-Mail maintenance

E-Mail maintenance is important especially if your company has a large number of employees. If an employee resigns yet his/her e-mail account is still active, then your ex-employee can still access to the e-mail account and this would allow him to keep in touch with the clients of your company. Therefore, you need an e-mail maintenance service so that whenever your staff leave your company, his/her email account can be removed immediately.
 
 

2Shade Web Design provide web maintenance services to clients through 3 plans: Saga, Wira and Waja. All of our web maintenance service plans run for a minimum period of four months. Special updating times can be arranged to ensure the least amount of inconvenience for your customers. Click here for more information.

 
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